Privacy Policy
This Privacy Policy explains how this website, an editorial guide focused on The Pools Casino and related UK gambling topics, collects and uses information when you visit or contact us. We publish overview content; we do not operate The Pools gambling services. Practices here apply to this domain only unless we clearly state otherwise.
By continuing to browse, you acknowledge this policy. If you do not agree, stop using the site or adjust your browser to limit cookies as described below. We may update this page when tools or legal obligations change.
Who we are and scope
We provide informational pages about The Pools Online Casino, sportsbook features, pool products, and responsible gambling themes for UK readers. We do not run casino software, hold player wallets, or process gambling transactions on this domain. Data you share with a licensed operator after you leave our site is governed by that operator’s privacy notice.
Data we collect
Information you provide. If you email [email protected], we receive your address, message content, and any details you include. Avoid sending unnecessary sensitive information; we do not need card data to answer editorial questions.
Technical and usage data. Servers and analytics tools may record IP addresses, browser type, device characteristics, referring URLs, pages viewed, and timestamps. This supports security, error diagnosis, and aggregated readership statistics.
Cookies. We may use essential cookies for site function and analytics cookies to measure traffic. Third-party scripts, if present, may set their own cookies under their policies.
How we use your data
We process personal data to deliver and improve guide content, respond to enquiries and privacy requests, protect against abuse, produce aggregated statistics, and comply with legal obligations where applicable. We do not sell your personal data or use your email for unrelated marketing without clear opt-in.
Legal bases and cookies
We rely on consent where required, legitimate interests in operating a secure informational site, and legal compliance. You may withdraw consent without affecting prior lawful processing. Essential cookies support core functions; analytics cookies show trends such as which sections are read most. You can control many cookies in browser settings; blocking all cookies may limit some features but usually not static reading.
Sharing, retention, and security
We may share limited data with hosting, email, or analytics providers under contracts that restrict use to specified services. We may disclose data if required by law or to defend legal claims. Some providers may process data outside the UK with appropriate safeguards.
We retain data only as long as needed. Email may be kept for a reasonable period to handle follow-up; server logs rotate on a security schedule. We apply reasonable measures against unauthorised access but no online transmission is risk-free.
Your rights
Where UK data protection law applies, you may have rights to access, correct, erase, restrict, or object to processing, and to data portability in certain cases. You may withdraw consent where processing is consent-based and complain to the Information Commissioner’s Office (ICO).
To exercise rights relating to data we control, email [email protected] with the subject line “Privacy request”. We may verify your identity before responding within legal timeframes.
Children and external links
This site is intended for adults aged 18 and over in a UK gambling information context. We do not knowingly collect data from under-18s. Our pages may link to operators or support organisations; we are not responsible for their privacy practices.
Contact us about privacy
For questions about this policy or data on the The Pools Casino UK guide site, contact [email protected]. Operator-held account data must be requested directly from The Pools or whichever licensed service holds your player profile.